We absolutely loved the professionalism and ease of process from start to finish. Everyone we had contact with was friendly. The customer service was spot on. It was the most pleasant installation we have ever had and we have had a lot of installations down through the years. Thank you everyone for making this a great experience. You are now our go to guys for flooring installations. I will be sure to get the word out as an investor and as an agent.
You were very professional and knew your products well. I very much like the product that I chose, which is waterproof and easy to clean, resembling stone for less cost. You provided feedback and coordinated the plumber and person restoring and tiling my floor.
Professional team, cleaned up 96% of their dust (I am a hard critic), great customer service, easy to get a hold of in the process.
Mr and Mrs Brady are wonderful people, very personable, and flexible to our job needs. The job was done quickly and done well. I would absolutely hire them again, and I'll recommend them to anyone who asks! Thank y'all! Lindsey
From the onset the service was professional. During the initial meeting Arlan was very engaging and thorough in presenting his products, but was committed to providing what we desired. Cost, installation time, and logistics, were discussed up front. Amy was great in navigating the installation process, which had to be navigated around a major hurricane in the region. The installation crew was on time, and professional. They completed the installation in a timely manner, taking care to protect furniture and major appliances affected by the install. Amy even went beyond expectations by wiping down cabinets, countertops, and baseboards after the job was completed. Arlan was impressive after the fact with a follow up visit. My husband and I are very pleased with the entire process and would recommend Floor Coverings International to family and friends.
Superior product. Personable professional people who do their best to help the consumer. Great product. During the install and after the owners inspected the work to insure it was done properly and that we were satisfied.
Gary and Deborah Kirkbride
Quality product. Quality installation!
Excellent information, quality materials, and outstanding installation. The generation of dust is an unavoidable by-product of a floor replacement project. Customers should be encouraged to remove, or cover, items to minimize the post-project clean-up.
I am very pleased with my carpet. It was a very easy process picking out my carpet. Arlene and Rick came to my home and gave me all my options. Within in a couple of weeks my carpeting was in and ready to install. The installation was easy on me. It did not interrupt my schedule. My house was left clean and neat. Amy, Arlen , and Rick came and made sure everything was done right. I will never order carpeting from a store again.